What Information Do We Collect?
O’Gem gathers information from you when you place an order.
- When ordering or registering on our website, you might be prompted to provide your name, email address, mailing address, phone number, or credit card details.
- You can browse our site anonymously.
- For purchases, we only collect personal information essential for processing the order.
- Your credit card and other secure payment details will be managed by our payment provider and will not be stored with us for security reasons.
How Do We Utilize Your Information?
The information we collect from you can be used in the following ways:
- To customize your experience (your information aids us in better addressing your individual needs).
- To enhance customer service (your data helps us respond more efficiently to your customer service inquiries and support requirements).
- To process transactions.
- To manage contests, promotions, surveys, or other site features.
- To send periodic emails.
Your information, whether public or private, will not be sold, traded, transferred, or provided to any third-party organization for any reason, except for the explicit purpose of delivering the product or service you requested, and only with your consent.
The email address you provide for order processing will only be used to send you information and updates related to your order.
How Do We Safeguard Your Information?
We implement a variety of security safeguards to protect your personal information:
- We use a secure server.
- All sensitive or credit information you provide is transmitted via Secure Socket Layer (SSL) technology.
- Your information is then encrypted in our payment gateway provider’s database.
- This database is only accessible by individuals authorized with special access rights, who are required to keep the information confidential.
Do We Use Cookies?
Yes, we utilize cookies:
- To assist you with your purchase (e.g., storing items in your shopping cart and remembering your address information).
- To enhance your experience on our website by tracking the anonymous behavior of our visitors.
Do We Share Information with Outside Parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties, with the following exceptions:
- Trusted third parties who help us operate our website, conduct our business, or provide services to you, as long as those parties agree to keep this information confidential.
- When we believe it’s appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
Compliance with California Online Privacy Protection Act
We value your privacy and have taken necessary steps to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
Compliance with Children’s Online Privacy Protection Act
We comply with COPPA (Children’s Online Privacy Protection Act) requirements:
- We do not collect any information from anyone under 13 years of age.
- Our website, products, and services are directed towards individuals who are at least 13 years of age or older.
Online Privacy Policy Only
This online privacy policy only pertains to information collected through our website and not to information collected offline.
Terms and Conditions
Please also review our Terms and Conditions section, which outlines the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to this online privacy policy.
Changes to Our Privacy Policy
If we decide to modify our privacy policy, we will update the modification date below.
This policy was last updated on 10/09/2024.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us here:
O’Gem
The Netherlands
Email: enquiries@ogemjewelry.com
Chamber of commerce nr: 74250590 (Amsterdam)
VAT: NL44 62 92 862B01